Jw Marriott Grand Rapids Hotel, Grand Rapids - Reviews, Room Options & Prices 2025

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About the Hotel

235 Louis Campau Promenade Nw, Grand Rapids, Michigan, United States of America, 49503

The 4-star JW Marriott Grand Rapids, situated in the heart of Hotel District in Downtown Grand Rapids, features 331 refined rooms across 23 floors overlooking the Grand River. The recently renovated Wellness Floor includes Seraphina Spa, fitness center with robust equipment, indoor pool, and steam rooms, while photographer Dan Watts' international sister cities collection adorns public and private spaces.

Premium Room Amenities

All guestrooms at JW Marriott Hotel Grand Rapids include premium bedding, air conditioning, safes, and bathrobes. Rooms offer city or river views, with select accommodations providing access to the Concierge lounge serving complimentary snacks, beverages, and business services.

French Dining Experience

Margaux, the on-site restaurant, serves French-inspired cuisine daily, combining classic bistro elements with JW Marriott's sophistication. The venue includes the Lounge at Margaux featuring live music on weekends, and the Jdek offering year-round patio dining with river views and winter domes.

Comprehensive Wellness Center

The wellness floor transcends typical spa offerings with Seraphina's body treatments, eucalyptus steam room, and 24-hour fitness facility with cardiovascular equipment and free weights. The indoor pool provides urban relaxation in downtown Grand Rapids.

Central Downtown Location

The JW Marriott Grand Rapids connects via skywalk to Van Andel Arena, DeVos Place Convention Center, and DeVos Performance Hall. The property stands 0.1 miles from The Blue Bridge, 15.5 miles from Gerald R. Ford International Airport, and a 20-minute walk from Grand Rapids Amtrak.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

2 persons

37 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Queen Room

Max:

4 persons

37 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Queen Room

Max:

4 persons

37 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Grand Rapids2000 ft

Airports

Gerald R. Ford International (GRR) 13.9 mi

Muskegon County (MKG) 38.0 mi

Train

Grand Rapids Amtrak Station4000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Internet

Internet access

Parking

USD 41 per day

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Room service
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Indoor swimming pool
Sun loungers
Sun terrace
Spa & wellness center
Steam room
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Carpeted floor

Location

235 Louis Campau Promenade Nw, Grand Rapids, Michigan, United States of America, 49503

Map view

street view

235 Louis Campau Promenade Nw, Grand Rapids, Michigan, United States of America, 49503

City landmarks

Museums

Grand Rapids Public Museum

2100 ft

Zoo

John Ball Zoo

1.5 mi

11 Sheldon Ave NE

Grand Rapids Children's Museum

2200 ft

606 Front Ave NW

Fish Ladder Park

4600 ft

Church

Cathedral of Saint Andrew

4000 ft

126 College Ave SE

Heritage Hill Historic District

4700 ft

Market

Downtown Market shopping

4800 ft

115 College Ave SE

Voigt House Victorian Museum

4800 ft

101 Fulton St E

Veterans Memorial Park

2100 ft

Downtown

3000 ft

Museums

Meyer May House

1.3 mi

647 Monroe Ave NW

Sixth Street Park

4100 ft

Calder Plaza Building

La Grande Vitesse

1.0 mi

Market

Downtown Market Grand Rapids

4100 ft

233 Fulton St E

Grand Rapids Masonic Temple

3200 ft

301 Ionia Ave SW

Heartside Park

3600 ft

Church

Basilica of Saint Adalbert

4600 ft

Gallery

LaFontsee Galleries

1.3 mi

Nearby

Stadiums

Van Andel Arena

1600 ft

Museums

Grand Rapids Art Museum

1100 ft

Events

Grand Center

1600 ft

Museums

The Gerald Ford Presidential Museum

2000 ft

Parks

Rosa Parks Circle

900 ft

303 Pearl St NW

Gerald R Ford Museum

1500 ft

220 Front Ave NW

Ah-Nab-Awen Park

1900 ft

25 Division Ave S Suite 125

The Ruse

2000 ft

2 Fulton St W

Urban Institute for Contemporary Arts

1900 ft

Bridges

The Blue Bridge

600 ft

Church

Fountain Street Church

2000 ft

Night club

Cygnus27

500 ft

Restaurants

JW Marriott Grand Rapids

300 ft

235 Louis St NW

The Kitchen By Wolfgang Puck

700 ft

187 Monroe Ave NW Amway Grand Plaza Hotel

ATO Sushi

800 ft

180 Monroe Ave NW

Mojo's Dueling Piano Bar & Restaurant

900 ft

180 Monroe Ave NW Corner of Pearl and Monroe

The Bull's Head Tavern

1000 ft

188 Monroe Ave NW

Flanagan's Irish Pub

900 ft

139 Pearl St NW

Angel's Thai Cafe

1100 ft

136 Monroe Center St NW

The Bistro

1000 ft

11 Monroe Ave NW

Reviews and Ratings

Feedback from previous guests about their experience.

86%

enjoyed the hotel and would happily stay again

8.6/10

Great

Rooms

8.2

Location

9.4

Service

8.0

Dining

7.0

Ryan

United States of America, December 2024

6.8/10

I had a mixed experience at the JW Marriott Grand Rapids. While the location was fantastic and the hotel had clean facilities, I faced significant challenges with noise and discomfort that disrupted my stay. The live band in the lobby made it difficult to relax, and the beds were not comfortable, leaving me exhausted when I left.

Rooms

5.0

The rooms I stayed in were not as spacious as I had hoped, and the beds were uncomfortable, impacting my sleep quality.

Service

6.0

I encountered some challenges at check-in, which was somewhat frustrating. However, I did find some staff to be friendly and accommodating during these issues.

Location

8.0

The hotel's location along the river is ideal for exploring downtown Grand Rapids and close to various attractions.

Dining

5.0

I didn't dine much in the hotel due to pricing but noticed the breakfast options looked appetizing and had a good variety.

Facilities

7.0

I appreciated the cleanliness of the common areas and pool facility, which were well-maintained during my stay.

Elizabeth

United States of America, November 2024

6.8/10

I had an overall great stay at the JW Marriott, with gorgeous river views and comfortable bedding. However, I did notice some sound issues between rooms that could be improved. The staff was incredibly attentive, making me feel valued during my visit, though my experience with room service was a bit mixed.

Rooms

9.0

The room was spacious, clean, and equipped with a fantastic bathroom that included a glass-walled shower. I loved the view of the river and the city, and the bedding was super comfy, ensuring a great night's sleep. However, I noticed some noise traveling from the hall that could be distracting.

Service

10.0

The staff was really friendly and went above and beyond to enhance my experience, especially at check-in. I appreciated them offering great local recommendations and being attentive during my stay, really contributing to a welcoming atmosphere.

Location

10.0

This hotel is perfectly situated along the river, just a short walk from various attractions and restaurants, making it easy to explore the city. Its central location made my trip more enjoyable as everything I wanted to visit was nearby.

Dining

8.0

I enjoyed the quality of in-room dining, with my meal arriving hot and delicious, but I found the prices a bit high for what was offered. The breakfast options get high marks, especially the egg frittata, which was a standout dish.

Facilities

7.0

The fitness amenities and pool were clean and well-maintained, though I was disappointed that the steam room was closed during my stay. Overall, the facilities were great, and I found them enjoyable for relaxation.

Lou

United States of America, October 2024

7.2/10

Overall, my stay at the JW Marriott Grand Rapids was pleasant due to the stunning river views and the cleanliness of the hotel. However, I did experience some challenges with the executive lounge's staffing during busy times, which impacted my experience. While the accommodations were nice, I did note a few areas for improvement in service consistency.

Rooms

9.0

I stayed in a king room with a beautiful river view, which was spacious and well-decorated. However, there was a lack of a couch, just two chairs, which I found a bit surprising.

Service

8.0

The staff were incredibly attentive and accommodating. For instance, Michael Montoya provided a lovely room upgrade and late checkout when I needed it, although there was one instance with housekeeping that startled me.

Location

10.0

The hotel's location is fantastic, right on the banks of the Grand River and close to many restaurants and attractions. I enjoyed being able to walk to several places in the city.

Dining

7.0

Breakfast at the executive lounge was quite nice, but I found it a bit underwhelming at times, especially considering how busy it got. I think they could benefit from more staff to keep things running smoothly.

Facilities

8.0

The gym and pool facilities were clean and well-equipped, enhancing my relaxation time, though I did notice maintenance was underway for the hot tub.

Linda

United States of America, October 2024

7.4/10

I recently stayed at JW Marriott Grand Rapids for a business trip, and overall, it was a comfortable experience. My river-view room was clean and quiet, though my check-in was a bit frustrating. The staff were friendly and helpful throughout my stay. While the dining options were good, I did find the inconsistency in the executive lounge a drawback at times.

Rooms

8.0

My room had two queen beds, a large desk, and a lovely river view. It was spacious and well-appointed but the pillows were too poufy for my taste. The bathroom was impressive with a separate shower and soaking tub.

Service

8.0

The staff were very friendly and attentive, from the valets to the room attendants. They took care of my requests promptly, though I did face a hiccup with the check-in process.

Location

9.0

The hotel's location was ideal, within walking distance to various attractions and restaurants in downtown. It made it easy to explore the area after meetings.

Dining

7.0

I enjoyed both the in-room dining options and meals in the executive lounge. However, the breakfast selection varied each day, which was a bit inconsistent. Also, the lounge could use more staff to manage the busy times.

Facilities

9.0

The gym and pool facilities were well-maintained and offered plenty of space. I enjoyed using the eucalyptus steam room, which was a relaxing touch.

Cornelius

United States of America, October 2024

7.4/10

I had an overall great stay at the JW Marriott. The room was comfortable and the views were stunning, especially from the corner room overlooking the river. However, the dining experience had some hiccups, as there were limited options during my visit and the main restaurant required reservations, which I didn't realize in advance.

Rooms

10.0

My room was wonderful, spacious, and had a fantastic view of the river. The bed was very comfortable and I appreciated the excellent bathroom with a terrific shower.

Service

8.0

Most of the staff were friendly and accommodating, which made my experience enjoyable. However, I had a bit of trouble during check-in, which put a damper on things.

Location

10.0

The hotel is in a prime downtown location, close to great restaurants and attractions. I loved being just steps away from everything I wanted to do.

Dining

8.0

Breakfast at the hotel was pretty good, with the highlight being the world-class omelette made by Chef Elvis. However, the main restaurant's demand for reservations caught me off guard, limiting my dining experience.

Facilities

8.0

The hotel facilities felt great and welcoming, but I wish there were more options available during my stay, as some amenities were not functioning or required reservations.